Coloured Pens Wallet 4 Ballpoint Pen 1.0mm
My Pen Wallet of 4 Ballpoint Pen 1.0mm
OUR QUALITY MANAGEMENT SYSTEM POLICY
- Brand : Pensan
- Made in Turkey
- Colours in the Pack include : Pink Green Purple Orange
Founded in Istanbul in 1967, Pensan Kalem A.?. In 2007, the partnership with the world-famous German brand Pelikan has been the sole representative of the brand in Turkey.
Aiming to make flawless and high-quality production and to continue its activities within a systematic working plan, Pensan Group completed its efforts to establish a quality system and passed the inspection of the German RW.TÜV Certification Company in March 2004 and received the ISO 9001: 2000 Quality Management System Certificate.
Pensan Kalem A.? exports its products to 70 countries including Europe, Asia, Africa, South America and Russia.
- To improve our Quality Management System with the participation of our customers, suppliers and employees.
- With the principle of collective participation, it is always aimed to base customer satisfaction and to understand the needs and expectations of our customers .
- To realize continuous improvement in our system in line with the goals set by the management.
- It takes all necessary administrative and technical measures to increase customer satisfaction through continuous improvement efforts by ensuring efficiency in production, producing quality, trouble-free and reliable products .
- Determining and evaluating risks can show us where our weaknesses in existing controls are. We can close these gaps plus improve the necessary controls, to reduce the inconveniences that do occur , to respond in a coordinated manner, to avoid any interruptions in business continuity. to be able to pass , if not, to be able to work again within the targeted recovery period, to ensure continuous improvement by measuring the performance of Quality Management Processes .
- To ensure customer satisfaction by producing a Quality product in accordance with national and international standards as well as legal standards , economically, efficiently and within the desired delivery time.
- To give importance to the continuity of education in order to increase the qualifications and thus the Competitive Nature of our employees, who are the building blocks of our company, to raise their awareness for the future of the Company.
- To encourage its employees to participate actively and to provide an open communication environment .
- Minimizing the infrastructure, working environment, hardware, software and training investments for all possible negativities of the product ; our business, our customers and the legal requirements of the security conditions required to meet the created quality gap with the leading position in pen industry come. · Product Safety, Quality, Customer Satisfaction, Information Security, Social Responsibility, Environment, Energy Occupational Health and Safety 'to check the effects of what is, To ensure continuous improvement and development in all these management systems.
- To ensure the effective and efficient use of natural resources and energy. By meeting the security conditions required by our business, our customers and legal conditions ; We are committed to working with continuous improvement by increasing the awareness of our employees and ensuring participation.