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Refunds Policy

 

If on receiving your order you are not delighted with your purchase, let us know within 5 Working days and we will gladly collect it and provide you with a refund provided the item is in its original condition and original packaging. If you have used a product and found it to be damaged or faulty we will collect the product at our expense and either replace, refund or repair the item, depending on the circumstance. The Provider reserves the right to charge a administration fee for returned orders should the returns process incur significant administration expenses. Please note that bespoke items that are made to order are not returnable or refundable unless there is a manufacturing fault with the item.